Terms of Service
Last updated: [May 13, 2026]
These Terms of Service (the "Terms") form a binding agreement between you ("you", "Customer") and Synora Systems OÜ, a private limited company registered in Estonia (commercial register code [add registry number], registered office: Sepapaja tn 6, 15551 Tallinn, Estonia), email marcel@synora.org ("Synora", "we", "our").
By creating an account at app.synora.org or using the Service in any way, you accept these Terms. If you do not agree, do not use the Service.
1. The Service
Synora is a software-as-a-service application that connects to your Google Tasks and Google Calendar and automatically schedules due-dated tasks as calendar events. The full description of the Service is available at www.synora.org.
The Service is delivered "as available". We continuously work to keep uptime high but we do not guarantee uninterrupted availability, and we may perform maintenance, updates or temporary outages.
2. Eligibility
To use the Service you must:
• be at least 18 years old, or have the consent of a legal guardian;
• have an active Google account in good standing;
• provide accurate registration information;
• not be barred from using the Service under applicable law or sanctions.
3. Your Account
You access the Service exclusively through Google Sign-In. You are responsible for maintaining the security of your Google account. Any action taken through a properly authenticated session is considered authorized by you. You may terminate your account at any time via the "Delete my account" function inside the Service.
4. Subscriptions, Trial and Billing
4.1 Free Trial
When you create your account, you receive a free trial period of 14 days. No payment information is required to start the trial. During the trial the full Service is enabled.
4.2 After the Trial
If you do not subscribe before the trial ends, automatic synchronization stops. Your account, settings and data remain intact and you can subscribe later without losing them.
4.3 Subscription Plan
The current paid plan is "Synora Pro" at EUR 8.00 per month (incl. applicable VAT where chargeable), billed monthly in advance via Stripe Payments Europe, Limited.
4.4 Auto-Renewal
Paid subscriptions renew automatically each month on the same calendar day until you cancel. By subscribing, you authorize us and Stripe to charge your payment method on each renewal date.
4.5 Cancellation
You may cancel your subscription at any time through the Stripe customer portal accessible from inside the Service. Cancellation takes effect at the end of the current billing period; the Service remains active until then.
4.6 Price Changes
We may change the subscription price by giving you at least 30 days' written notice (sent to the email address linked to your Google account). If you do not agree to the new price you may cancel before it takes effect; otherwise the new price applies on the next renewal.
4.7 Failed Payments
If a renewal payment fails, the Service may be downgraded or paused until payment succeeds. We will notify you and Stripe will retry the payment for a limited period in line with their standard policies.
5. EU Consumer Right of Withdrawal
If you are a consumer resident in the European Economic Area, you ordinarily have the right to withdraw from a contract within 14 days without giving any reason (Directive 2011/83/EU).
Because the Service is digital content that begins to be performed immediately after you subscribe, by clicking "Start subscription" (or equivalent) you:
(a) expressly consent to the immediate performance of the Service before the 14-day withdrawal period has expired; and
(b) acknowledge that you thereby lose the right of withdrawal under Art. 16(m) of Directive 2011/83/EU.
To make a withdrawal request before performance has started, contact us at marcel@synora.org within the withdrawal period. We will confirm receipt without delay.
This clause does not affect your statutory consumer rights in your country of residence.
6. Refund Policy
Because the 14-day free trial gives you full access to evaluate the Service before any payment, we generally do not offer refunds for subscription periods that have already begun.
If you believe you have been charged in error, contact us at marcel@synora.org within 14 days of the charge and we will review your case in good faith. Mandatory statutory refund rights remain unaffected.
7. Your Data
You retain all rights to the data in your Google account, including your tasks and calendar events. By using the Service you grant Synora a limited, non-exclusive license to read, write and process this data exclusively to deliver the Service, as further described in our Privacy Policy.
We will never sell your data, use it for advertising, or share it with third parties beyond the sub-processors listed in the Privacy Policy.
8. Acceptable Use
You agree not to:
• use the Service in any way that violates applicable law;
• attempt to reverse-engineer, decompile or otherwise extract source code of the Service, except to the extent expressly permitted by mandatory law;
• circumvent or attempt to bypass authentication, billing, rate limits or other technical controls;
• share your account credentials with third parties;
• use the Service to harass, threaten or defraud others;
• use automated tools to overload, scrape or disrupt the Service.
9. Intellectual Property
The Service, including its software, branding, documentation and website, is and remains the exclusive property of Synora Systems OÜ and is protected by copyright, trademark and other intellectual property laws. No license is granted to you except as expressly stated in these Terms.
10. Service Changes
We may add, modify or discontinue features of the Service at any time. If a change materially reduces the core functionality of a paid plan you are currently subscribed to, we will notify you at least 30 days in advance and you may cancel without further obligation.
11. Suspension and Termination by Synora
We may suspend or terminate your account if:
• you materially breach these Terms, including Section 8;
• required by law or by a binding order from a competent authority;
• we have reasonable grounds to believe your use poses a security risk to other users or to our infrastructure.
Where reasonable and lawful, we will give you prior notice and an opportunity to remedy the breach.
12. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose or non-infringement.
Synora does not warrant that the Service will be uninterrupted, error-free or that scheduling decisions will always be optimal. You remain responsible for verifying your own calendar.
Nothing in this section limits warranties or rights that cannot be excluded under applicable mandatory consumer law.
13. Limitation of Liability
13.1 To the maximum extent permitted by applicable law, Synora's total aggregate liability arising out of or in connection with the Service shall not exceed the total amounts you actually paid to Synora in the twelve (12) months preceding the event giving rise to the claim.
13.2 Synora is not liable for indirect, consequential, incidental or special damages, including lost profits, lost opportunities or missed appointments resulting from scheduling, even if advised of the possibility of such damages.
13.3 The limitations in this section do NOT apply to:
• damages caused by Synora's intent or gross negligence;
• damages to life, body or health;
• mandatory liability under the Estonian Law of Obligations Act or comparable mandatory consumer protection law in your country of residence;
• statutory product liability.
14. Force Majeure
Neither party is liable for failure to perform due to circumstances beyond its reasonable control, including natural disasters, war, civil unrest, internet or hosting provider outages, governmental action or labor disputes. Synora will use reasonable efforts to restore Service as soon as practicable.
15. Changes to These Terms
We may update these Terms from time to time. We will publish the updated version at www.synora.org/terms with a new "Last updated" date. For material changes that affect paying customers, we will notify you by email at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. Governing Law and Jurisdiction
16.1 These Terms are governed by the laws of the Republic of Estonia, without regard to its conflict-of-laws rules.
16.2 If you are a consumer, this choice of law does not deprive you of the protection afforded by mandatory provisions of the law of your country of habitual residence (Art. 6(2) Regulation (EC) 593/2008).
16.3 Disputes shall be brought before the courts of Tallinn, Estonia, unless mandatory consumer law grants you the right to bring proceedings in the courts of your country of residence.
17. Online Dispute Resolution
The European Commission provides an online dispute resolution (ODR) platform for consumers, accessible at:
https://ec.europa.eu/consumers/odr
We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board, but are willing to do so on a case-by-case basis.
18. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any right is not a waiver. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition or sale of substantially all our assets.
These Terms constitute the entire agreement between you and Synora regarding the Service, superseding any prior agreements.
19. Contact
For any questions about these Terms, contact:
Synora Systems OÜ
Email: marcel@synora.org
Mail: Sepapaja tn 6, 15551 Tallinn, Estonia